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The Right to Disconnect in the Industry That Never Does.

France deletes your emails on holiday. Portugal made after-hours contact illegal. Somewhere else, your phone buzzes at 10pm regardless.

RevPAR Is Up. Margins Are Down. Bonus Received.

RevPAR is up. The STR report looked good. Then the P&L arrived - labour, OTA commissions, all invisible in the one number everyone's measured on.

GM of the Year. Sponsored by Whoever Bought the Table.

Every year hospitality crowns its award winners. Heavy trophies, expensive galas, humble speeches - and the winners' hotels paid for the table.

The Sustainable Hotel. Front of House, Anyway.

Hotels have made real progress on sustainability - refillable dispensers, recyclable straws. Walk past the lobby. The office hasn't changed.

GEO. AEO. LLMO. It's Still Just SEO.

Google published an official guide to AI search optimisation. The headline finding: it's still SEO. Same signals, one key difference.

A Psychologist Walked Into a Hotel. Nobody Listened.

A 2008 study ran seven messages across hotel rooms. The science was clear. The industry nodded and kept printing the same card.

Every Hotel Brand Is a Myth.

Every hotel brand is a shared myth. The ones that last get their micro-stories right, at every touchpoint, every day.