Two Guys. One Table. Zero Revenue. A masterclass in running the least profitable bar in hospitality. Starring two guys, one billiard table, and approximately one beer each.
4 Receipts. 1 Salad. I don't work for that hotel. I was on holiday. But even I was scared of their finance department. So I signed everything.
Three Resorts. One Beach. One Winner. Three five-star resorts. Same beach. Same chain. Same guests. One of them sent guests to the competition and paid for the bus. Literally.
One "No." Millions Lost. Here's How. What a receptionist in Bali can teach you about global hotel sales.